Dhaval Shah
Fractional Leader
Product and revenue operations for $10M-$100M companies
With 26+ years in product and revenue, I work inside your company, not outside it. No decks, no handoffs, no consultant shuffle. I own the KPIs, run the cadence, and stay until the P&L moves.
Not ready to meet? Request a Private Revenue Memo
Bio
What I do and why it works
With 26+ years in product and revenue operations, I have influenced over $50M in revenue across 15+ engagements in healthcare, fintech, retail, and telecom. Most of that work happened inside PE-backed and founder-led companies doing $10M-$100M, not as a consultant advising from the sidelines.
My background is product and revenue operations. I have run the numbers, built the dashboards, and sat in the rooms where decisions get made. I know what happens when product and sales talk past each other. I know what happens when the cadence breaks down and no one owns the funnel.
I do not deliver decks. I sit in the room, own the numbers, and stay until they move. That is the difference between a consultant and a fractional operator. You get the latter.
Every engagement starts with a diagnostic: product-market fit, sales funnel, unit economics, team structure, and operating cadence. You get a written report with the three biggest revenue gaps and a 90-day plan to close them. From there, we design the weekly, monthly, and quarterly rhythm your team needs. It depends on the model. Advisory often runs 3-6 months. Fractional Operator typically runs 6-12 months. Growth Sprint is a fixed 90 days. No open-ended retainers.
Operator judgment
Refusal criteria, when the model pays off fastest, and the failure patterns I see before the call
What I will not take
- Engagements where I cannot own KPIs and chair the cadence with your exec team. Advisory is the path if you only want async advice.
- Projects framed as a deck or audit with no path for weekly execution and decision rights.
- Situations where the CEO will not back one source of truth on pipeline, roadmap, and board metrics.
When this pays off fastest
- You are in the $10M-$100M band and product, sales, and revenue ops are out of sync on the same quarter.
- PE or the board wants a clear KPI tree, cadence, and narrative that tie to the value creation plan.
- You can get last-90-day revenue, funnel, and retention data into the room, even if it is rough.
Patterns before the numbers break
- Product ships on roadmap time. Sales sells on discount time. No shared forecast discipline.
- Board packs surprise leadership because pipeline and product bets were never on one scorecard.
- Everyone owns “growth.” No one owns stage conversion, gross margin, or churn with a weekly line in the sand.
Sound like your quarter?
Book a 30-minute diagnostic call and I will name the three biggest revenue gaps I see. Or request a Private Revenue Leakage Memo first if you want outside-in signal before the calendar.
Industries I Work Across
Healthcare, fintech, retail, telecom. Each has different constraints. I have shipped in all four.
Proof from the work
Four embedded engagements. Metrics and context on each case study.
From leaders who hire me
CEOs and revenue leaders on embedded operator work. Names anonymized where required.
“Dhaval built the operating system that connected marketing to shipped revenue. Revenue grew more than 60% while the team executed across sales, ops, and credentialing.”
From teams I work with
Peer reviews from product, engineering, and project leads
Show peer reviewsHide peer reviews
From teams I work with
Peer reviews from product, engineering, and project leads
“His leadership in gathering complex requirements and gaining business agreement was key to completing a project spanning multiple teams. A true asset to any project.”
Project Lead
A Fortune 10 Telecom & IoT Provider
“Very organized and methodical, which is critical for complex and ambiguous projects. He has proven himself on some of the highest visibility projects. The client consistently appreciated his teamwork, dedication, and attention to detail.”
Strategy Lead
A Fortune 10 Telecom & IoT Provider
“He was responsible for gathering and documenting business requirements. The project deployed with minimum churn because of the solid requirements he documented. He is a team player and goes above and beyond in a crisis.”
Engineering Lead
A Fortune 10 Telecom & IoT Provider
“He will impress you with his dedication, professionalism, and skill set. In addition to broad business knowledge, he has a firm grasp on technical concepts. He quickly becomes the go-to person on any project.”
Project Lead
Enterprise Technology
“He handles complex, multi-faceted problems with ease. Detail-oriented, fast learner, and builds working relationships across teams. I would recommend him for any position in a highly dynamic and demanding environment.”
Engineering Lead
Telecom & Connectivity Provider
“He was immediately assigned to a complex project, quickly adapted, and gained the trust of business stakeholders. Excellent analysis and architecture skill set. A very valuable member of the team.”
Product Lead
A Fortune 10 Telecom & IoT Provider
“He performed as both a Business Analyst and a Project Manager in a very intense organization fielding requests from backend and front-end clients.”
Project Lead
A Fortune 10 Telecom & IoT Provider
“He led the Tech Support team with excellent performance and customer satisfaction. Good marketing and sales skills too. Very successful for onsite implementation across European and US telecom companies.”
Product Lead
Telecom SaaS Provider
Where to go next
PMGuru Companies
Fractional leadership for $10M–$100M companies. Studio for practice websites.
PMGuru
Fractional product and revenue leadership for healthcare and healthcare-adjacent companies doing $10M–$100M. Book a Revenue Strategy Call or request a Private Revenue Memo.
pmguru.org →PMGuru Studio
Fixed-scope website sprints for US medspas and clinics. Conversion copy, booking flow, and mobile fixes. Separate from fractional leadership.
studio.pmguru.org →Get a memo on your revenue gaps before you book a call
Send your company URL and the number you need to move in 90 days. I will reply with three areas I would investigate. No calendar required.
Not ready to meet? Request a Private Revenue Memo